Finally! You’ve worked hard, handled negotiations and last-minute problems, calmed your client’s nerves, and juggled all the paperwork. The sale finally closes and you get your commission check. Is your job done? If you answer “yes,” you’re missing out on future referrals and income. In this blog post, Dirk Zeller talks about creating “After-the-Sale Service,” and how you can lay the groundwork for years of success in the real estate business.
Creating After-the-Sale Service
by Dirk Zeller
If you don't plan for it, after-the-sale service won't happen. You'll get so consumed with the next deal and with the task of earning the next commission check that you'll overlook the opportunity to create long-term revenue through your past clients.
An after-the-sale service program is like most things in life: people get derailed before they take the first step, and if they don't take the first step – the step that involves establishing the program you commit to follow - they can't begin to meet the objective.
Use the following to guide you as you create your plan. It helps you define exactly what you need to do in the first 30 days after the sale and on an ongoing basis thereafter.
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